When a cybersecurity incident occurs, such as a phishing email, ransomware outbreak, or accidental exposure of student data, the first few minutes are crucial. Yet, many school districts lack a clear, step-by-step plan for responding.
The result? Confusion, delayed decisions, extended downtime, and even compliance failures.
That’s why every school should have Incident Response (IR) playbooks: simple, one-page guides that outline who to call, what to do, and how to contain and recover from common incidents.
Why Playbooks Are Critical in Schools
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Clarity Under Pressure: When panic sets in, playbooks provide structure. Staff know exactly what steps to take.
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Consistency: Every incident is handled the same way, reducing the risk of mistakes.
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Compliance: For Kansas schools, ITEC 7230a requires incident response planning and documentation. Playbooks help districts meet that standard.
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Framework Alignment: The NIST Cybersecurity Framework (CSF) 2.0 emphasizes Respond as one of its five core functions:
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RS.RP-1: Response plan is executed during or after an incident.
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RS.CO-1: Roles and responsibilities are clear.
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RS.MI-1: Incidents are contained and analyzed consistently.
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Playbooks are how schools translate those requirements into real-world action.
What a Good IR Playbook Looks Like
A playbook should be:
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Simple – No jargon, easy for non-technical staff to understand.
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One-Page – Quick reference, not a 50-page binder nobody reads.
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Customizable – Adaptable to your district’s contacts, tools, and policies.
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Printable – Assume you might not have access to email or file shares during an incident.
Free One-Page IR Playbook Template
To help schools get started, we have created a one-page Incident Response Playbook template that you can download and customize.
The template includes six core steps for any incident:
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Detection
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Containment
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Eradication
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Recovery
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Communication
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Lessons Learned
Each step has simple checkboxes and space to document actions.
Free IR Playbook Template: Click Here
*Be sure to review any insurance or legal policy your district may have regarding incident handling
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